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Web Privacy Statement

Commitment to Privacy

OnlineSutureCourse.com values individuals’ privacy and actively seeks to preserve the privacy rights of those who share information with us. Your trust is important to us, and we believe you have the right to know how information submitted through a Company Web site is handled.

OSC understands the importance of protecting the privacy of personal information, especially in today’s electronic environment. This privacy policy covers the Web Pages belonging to OSC in the United States.  The OSC privacy policy on the internet means that:

 

  • We inform you how we use any personally identifiable information that we gather on our Web Pages.
  • We maintain security and safeguards for any information that we gather on our Web Pages.
  • You have control over the information you decide to submit to us.

 

We provide the following privacy notice to define OSC’s web-based information policies and practices and to assist you in protecting your privacy.

 

Privacy Notice

The following information explains the Internet privacy policy and practices the Company has adopted for its official Web sites. However, in legal terms, it shall not be construed as a contractual promise, and the Company reserves the right to amend it at any time without notice. Privacy and public records obligations of the Company are governed by applicable Tennessee statutes and U.S. federal laws.

The Web Privacy Statement speaks generally to the information collected by or submitted to official OSC Web sites. Still the amount and type of information collected may vary somewhat from site to site. Thus it is wise for users to read page-specific notices to better understand the privacy policies and practices applicable to a particular site.

Providing information is your choice. There is no legal requirement for you to provide any information at our Web site. However, our Web site will not work without routing information and the essential technical information. Failure of your browser to provide nonessential technical information will not prevent your use of our Web site but may prevent certain features from working.  For any optional information that is requested at the Web site, failure to provide the requested information will mean that the particular feature or service associated with that part of the Web page may not be available to you.

What information is covered by this notice? This notice applies to non-public personal information we collect about individuals who obtain products or services from us. We call this information “Customer Information”.

Do we share customer information with outside companies? We do not share Customer Information with outside companies to use for their own marketing purposes. Outside companies that help us provide services you request (such as clearing house or transaction hosting) may receive Customer Information to help us provide these services.  They are obligated to keep Customer Information confidential. We will share Customer Information with others when it is required or permitted by law, such as credit bureaus, or to comply with subpoenas and summonses.

How do we protect customer information? Our employees have limited access to Customer Information. They have access only when the information is used to facilitate business purposes. We maintain physical, electronic and procedural safeguards that comply with applicable laws and regulations to protect Customer Information.

What if your information is not correct? We have procedures in place to maintain accurate

Customer Information. These procedures include responding to requests to correct inaccurate Customer Information.  If you believe our customer records contain incorrect information about you, call or write to us at [email protected]

What if you suspect identity theft? If you are concerned that someone has unauthorized access to your personal information, please call us immediately at [email protected] so we can take steps to assist you.

 

Site Definitions

Company Web space includes hundreds of sites with varying levels of Company involvement and commitment as outlined below.

 

Official Company Web Sites

Except as noted, the information in this privacy notice applies to all official OSC Web sites which are defined as the Web pages of Company departments, divisions or other units and any other sites specifically designated as official. Official pages are generally recognizable by a standard page header and/or footer carrying the Company logo, contact information and reference to this privacy statement.

 

The Information We Collect

When you access official OSC Web pages, certain client information and essential and nonessential technical information (collectively referred to as access information) listed below is automatically collected. No other information is collected through our official Web sites except when you deliberately send it to us (for example, by clicking a link to send us an e-mail). Examples of the information you might choose to send us are listed below as “optional information.”

 

Access Information (automatically collected)

When you browse our Web Pages, certain statistics are automatically collected for marketing and research. This information is housed outside of the Company on web servers. This information could include but is not limited to:

  • IP address
  • Referring site
  • Date and time
  • Operating System
  • Screen Resolution
  • Browser Type
  • Length of stay
  • Hostname
  • Connection Speed
  • Web pages visited
  • Network location
  • Client information: the Internet domain and Internet address of the computer you are using.
  • Essential technical information: identification of the page or service you are requesting, type of browser and operating system you are using; and the date and time of access.
  • Nonessential technical information: the Internet address of the Web site from which you linked directly to our Web site, and the “cookie information” used to direct and tailor information based on your entry path to the site.

Client information is used to route the requested Web page to your computer for viewing. In theory, the requested Web page and the routing information could be discerned by other entities involved in transmitting the requested page to you. We do not control the privacy practices of those entities.

We may keep client information from our systems indefinitely after the Web page is transmitted, but we do not cross-reference it to the individuals who browse our Web site. However, on rare occasions when a “hacker” attempts to breach computer security, logs of access information are retained to permit a security investigation. In such cases the logs may be further analyzed or forwarded together with any other relevant information in our possession to law enforcement agencies.

 

Optional information (deliberately sent)

When you send us an email:  your name, e-mail address, and the content of your e-mail.

When you complete online forms: all the data you choose to fill in or confirm. This may include credit or debit card information if you are ordering a product or making a payment, as well as information about other people if you are providing it for delivery purposes, etc.

 

The Way We Use Information

Client information is used to route the requested Web page to your computer for viewing. In theory, the requested Web page and the routing information could be discerned by other entities involved in transmitting the requested page to you. We do not control the privacy practices of those entities.  Essential and nonessential technical information helps us respond to your request in an appropriate format [or in a personalized manner] and helps us plan Web site improvements. Optional information enables us to provide services or information tailored more specifically to your needs or to forward your message or inquiry to another entity that is better able to do so, and also allows us to plan Web site improvements.

We may use non-identifying and aggregate information to better design our Web site. For example, we may report that X number of individuals visited a certain area on our Web site, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

We may keep client information from our systems indefinitely after the Web page is transmitted, but we do not try to obtain any information to link it to the individuals who browse our Web site. However, on rare occasions when a “hacker” attempts to breach computer security, logs of access information are retained to permit a security investigation and in such cases may be forwarded together with any other relevant information in our possession to law enforcement agencies.

We use the information you provide about yourself or about someone else when placing a request for service only to complete that order or request. We do not share this information with outside parties, except to the extent necessary to complete that order or request.

Similarly, we use the information you provide about someone else when placing an order or request only to complete that order or request. Again, we do not share this information with outside parties except to the extent necessary to complete that order or request.

We generally use return e-mail addresses only to answer the e-mail we receive. Such addresses are generally not used for any other purpose and by Company and state policy are not shared with outside parties.

Under the Tennessee Public Records Act, certain records in our possession are subject to inspection by or disclosure to members of the public. As indicated above, client information retained after transmission of the requested Web page will be available for inspection. Optional information enables us to provide services or information tailored more specifically to your needs, to forward your message or inquiry to another entity that is better able to do so, and to plan Web site improvements.

OSC reserves the right to use log detail to investigate resource management or security concerns.

 

Rule on Sharing of Information

OnlineSutureCourse.com uses the Company Web for business purposes and is committed to ensuring the privacy of personal information.  Use of the Company Web is subject to all applicable state and federal laws as well as general Company and campus policies. It is the Company’s usual practice not to share any personal information with those outside the Company. We never use or share the personally identifiable information provided to us online in ways unrelated to the purpose described without a clear notice on the particular site and without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. However, when circumstances arise for the need to share information gathered from its Company Web servers, the Company may share as:

 

  • authorized by law,
  • permitted under Company and campus policies, authorized by an approved OSC contract,
  • clearly stated at a Company Web site that such information will be shared and the user indicates consent by providing the information,
  • consent is otherwise given,
  • available certain student and employee demographic information with the OSC Alumni Association, the OSC Foundation, applicant students’ high schools and other educational institutions with questions about students who have been admitted or earned a degree from the Company, or
  • authorized for good cause by the President or the Provost and Vice President for Academic Affairs of OSC.

 

Use and Sharing Restrictions

The data is only used for Company-related outreach, service, and development programs.

The data will be shared only with Company staff and student workers that directly need access to the information for Company purposes, with authorized users for directory information, and with approved partners for the purposes of advancing Company programs.

The Company will not share personal information with third parties for their use independent of authorized programs.

The Company may disclose your personal information as required by law in connection with judicial or administrative proceedings or if the information is necessary to protect the institution.

The Company may disclose your personal information if the information is necessary to protect the health or safety of any person.

 

External Links

External links are provided as a courtesy online. The Company, in most cases, does not endorse or sponsor these third parties. Any information collected by these third parties is by your discretion, as the Company does not have control over third party information.

 

Online Surveys and Other Information Provided by the User

In the course of using Company Web sites, a user may choose to provide information to help OSC serve that user’s needs or conduct research. At any time there are numerous online surveys being conducted on Company Web sites. Person(s) responsible for conducting online surveys that collect personally-identifiable information should clearly state at the survey site the extent to which any information provided will be shared. Aggregate data from surveys may be shared with external third parties in ways that do not compromise privacy.

 

Public Forums

Many units of OSC provide chat rooms, forums, message boards, and news groups for their users. Any information that is disclosed in these areas may become public information, and a user should therefore exercise caution when deciding to disclose one’s personal information in such places.  Chat sessions and discussion forums may be logged.

 

E-Commerce

Several sites within OSC enable one to pay for products or services online with a credit card. These transactions are commercially secure and utilize a centralized process.

 

Use of Cookies

Essential and nonessential technical information lets us respond to your request in an appropriate format [or in a personalized manner] and helps us plan Web site improvements. To expedite this process, some official OSC Web sites use “cookies.” Usually a cookie enables the Company Web site to tailor what you see according to the way you entered the site (i.e., if you entered by pushing a button identifying yourself as a student, your subsequent views of information might be tailored for student audiences).

We also use non-identifying and aggregate information to better design our Web site. For example, we may determine that X number of individuals visited a certain area on our Web site, or that Y number of men and Z number of women filled out a particular registration form. But we do not disclose information that could identify those specific individuals.

 

Our Commitment to Data Security

OnlineSutureCourse.com is dedicated to preventing unauthorized data access, maintaining data accuracy, and ensuring the appropriate use of information.  We strive to put in place appropriate physical, electronic, and managerial safeguards to secure the information we collect online. These security practices are consistent with the policies of the Company and with the laws and regulatory practices of the State of Tennessee.

 

Legal Notices of Terms and Conditions

Access to the Company Web is provided subject to the following terms and conditions. Please read these terms carefully as use of the Company Web constitutes acceptance of all of the following terms and conditions:

 

Disclaimer of Liability

Neither OSC, nor any of its units, programs, employees, agents or individual trustees, shall be held liable for any improper or incorrect use of the information described and/or contained in the Company Web and assumes no responsibility for anyone’s use of the information. In no event shall the Company Web, OnlineSutureCourse.com or its units, programs, employees, agents or individual trustees be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement or substitute goods or services; loss of use, data, or profits; or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of this system, even if advised of the possibility of such damage. This disclaimer of liability applies to any damages or injury, including but is not limited to those caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence or under any other cause of action.

 

Disclaimer of Warranties and Accuracy of Data

Although the data found using the OSC’s access systems have been produced and processed from sources believed to be reliable, no warranty, express or implied, is made regarding accuracy, adequacy, completeness, legality, reliability or usefulness of any information. This disclaimer applies to both isolated and aggregate uses of the information. OnlineSutureCourse.com provides this information on an “as is” basis. All warranties of any kind, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, freedom from contamination by computer viruses and non-infringement of proprietary rights are disclaimed. Changes may be periodically made to the information herein; these changes may or may not be incorporated in any new version of the publication. If a user has obtained information from any of the Company Web pages via a source other than the OSC pages, be aware that electronic data can be altered subsequent to original distribution. Data can also quickly become out of date. It is recommended that careful attention be paid to the contents of any data associated with a file, and that the originator of the data or information be contacted with any questions regarding appropriate use. If a user finds any errors or omissions, please report them to [email protected].

 

Disclaimer of Endorsement

OnlineSutureCourse.com is a distributor of content sometimes supplied by third parties and users. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, users, or others, are those of the respective author(s) or distributor(s) and do not necessarily state or reflect those of OSC and shall not be used for advertising or product endorsement purposes. Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not constitute or imply its endorsement, recommendation, or favoring by OSC.

 

Disclaimer for External Links

The Company Web has links to other Web sites. These include links to Web sites operated by Tennessee agencies and officials, other government agencies, nonprofit organizations and private businesses. When a user leaves the Company Web and visits another site, the user is subject to the privacy policy of that new site. OSC is not responsible for the contents of any off-site pages referenced. The user specifically acknowledges that OSC is not liable for the defamatory, negligent, inaccurate, offensive, or illegal conduct of other users, links, or third parties and that the risk of injury from the foregoing rests entirely with the user. Links from Company Web pages on the World Wide Web to other sites do not constitute an endorsement from OSC. These links are provided as an information service only.  It is the responsibility of the user to evaluate the content and usefulness of information obtained from other sites. The Company Web contains links to other related World Wide Web sites and resources. Since

OSC and its Web site is not responsible for the availability of these outside resources or their contents, the user should direct any concerns regarding any external link to its site administrator or webmaster.

 

Disclaimer of Duty to Continue Provision of Data

Due to the dynamic nature of the Internet, resources that are free and publicly available one day may require a fee or restricted access the next, and the location of items may change as menus, pages, and files are reorganized. The user expressly agrees that use of the Company

Web is at the user’s sole risk. OnlineSutureCourse.com does not warrant that the service will be uninterrupted or error free. The documents and related graphics published on this Web or server could contain technical inaccuracies or typographical errors. Changes are periodically added to the information herein. OSC and/or its respective units and programs may make improvements and/or changes in the information and/or programs described herein at any time.

 

Security

The technology management teams of the Company and its campuses have taken several steps to safeguard the integrity of its communications and computing infrastructure, including but  not limited to authentication, monitoring, auditing, and encryption. Security measures have been integrated into the design, implementation and day-to-day practices of the entire Company operating environment as part of its continuing commitment to risk management.

This information should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via Company supported Web sites.

 

Choice of Law

Construction of the disclaimers above and resolution of disputes thereof are governed by the laws of the State of Tennessee. The laws of the State of Tennessee, U.S.A., shall apply to all uses of this data and this system. By use of this system and any data contained therein, the user agrees that use shall conform to all applicable laws and regulations and user shall not violate the rights of any third parties.

 

Questions

If a user has questions about this privacy notice or believes that the user’s personal information has been released without consent, please send e-mail to: [email protected].

 

How to Contact Us

Questions or concerns about the Company’s privacy policy in part or full should be directed to [email protected].

 

Changes

The Company has the right to change this policy at any time. Changes will be posted via the website.  This statement is effective as of February 17, 2018.

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